Get in Contact

Have questions about our systems? Trying to work out which system is the best option for your home or business? Want a quote on an install? Get in touch with the Redback Tech Team via the contact form on the right.

Alternatively, we’ve answered some of our most frequently asked questions here.

We take your privacy seriously. When you leave your details with us, we will only ever share them with an installation partner in your local area, who will be able to help you with any questions you may have, and provide an obligation-free quote. We will never sell your details, nor provide them to a third party outside of our trusted installer network.

For more information, see our Privacy Policy.

Get a quote

Get in touch

If you’ve read through our FAQs and you still have a question that we haven’t answered please use the button below.

Looking for customer or tech support?

Looking for customer or tech support?

For Homeowners

Your first point of call for technical support should be with your Installer.

However, if you would like to reach out to Redback’s Technical Support Team, you’ll need to submit a support request via your portal, and a member of our team will respond either via email or phone.

If you have lost your portal password, please go to the Redback Portal and click ‘forgot your password’, you will receive a password reset email, if you don’t receive the email straight away please check your spam/junk folder, if you still cannot log in, or have not received your Redback portal login details via email, please call 1300 240 182.

For Installers

Our phone lines are open 5 days a week from 8am – 4pm AEST for installers.

1300 240 182

(Monday – Friday, 8am – 4pm)

+61 7 3180 2325


Building 1015
80 Meiers Road
Indooroopilly, QLD, 4068

Recommended by Homeowners

“Before we had the Redback system our electricity bills were really high. Now we don’t have to worry about that… We have found the support from Redback people to be first-class. We have recommended Redback to our friends and family because it’s such a good quality, professional product.”

Redback Customer, Electrical Engineer, Phil Best

“It has made such a difference. We virtually use nothing on the grid, so it has been well worth it. We chose Redback because it was smaller, it was compatible, and it was a really good package. We have received our bill this week and we are $74.75 in credit!”

Redback Customer, Wendy Leitchfield