Looking for customer or tech support?
To ensure the quickest response the Redback customer service team request that you log a portal support request via the Redback Portal. Once your request has been logged the customer service team will be in contact.
If you are following-up on an existing portal support request, we request that you respond to your case email received from Redback and this will be automatically updated in the case.
If you have lost your portal password, please go to the Redback Portal and click ‘forgot your password’, you will receive a password reset email, if you don’t receive the email straight away please check your spam/junk folder, if you still cannot log in, or have not received your Redback portal login details via email, please call 1300 240 182.